Privacy Notice

iRydo Ltd is a registered company in England and Wales providing digital solutions to the logistics & transportation industry.

Whilst providing these services iRydo Ltd collects and manages customer and non-customer data. Throughout this process iRydo Ltd is committed to complying with applicable data protection and privacy laws. This includes, in its capacity as a "Data Controller", respecting and maintaining the privacy and rights of customers and non-customers.

We have provided this Privacy Notice statement (pursuant to the General Data Protection Regulations (GDPR) (EU) 2016/679 (as incorporated by the Data Protection Act 2018)) to help you understand how we collect, process, store and share your information when you use the iRydo Admin app. We wish to help you make informed decisions on, amongst others, how you can control the use of your information.

Collection of Information

We typically collect information to enable the services provided by the iRydo Admin app, including:

• Respond to your enquiry (incl. providing digital solutions).

• Supply, or otherwise, provide your services.

• Submit, and manage, financial transactions (incl. billing).

• Offer you service updates or offers.

• Meet statutory, or regulatory, requirements (incl. Private Hire Vehicles (London) Act 1998).

• Facilitate background location tracking for improved service functionality.

In respect of the above, iRydo Ltd collects "personal information" (or "personal data"). This means any information relating to an identified, or identifiable individual in particular by reference to an identifier. These may be obtained, or otherwise provided to us, by telephone, video, email, or letter. Such identifiers we need, amongst others, may include:

• Company/Individual Name.

• Postal address.

• Email address.

• Telephone number.

• Fax number.

• Photographs.

• Video Recordings

• Audio Recordings

In respect of the above, iRydo Ltd also collects "sensitive personal information" (or "special categories"). This means any information, such as biometric data, which requires a higher level of protection. Such details we may need, amongst others, include:

• Criminal Convictions or Offences.

• Medical or Health Status.

• Professional Memberships.

• Racial or Ethnic Origin.

Background Location Access for Enhanced Services

The iRydo Admin app utilizes background location access to enhance the functionality of our taxi dispatch system. This feature allows real-time location updates of Admins on the dispatch system interface, contributing to efficient service for both Admins and customers.

The background location data is used exclusively for accurate and timely dispatching, improved route planning, and ensuring the safety and security of the transportation service. We prioritize the privacy and security of our Admins, and this information is treated with the utmost confidentiality.

By granting background location access, Admins enable the seamless functioning of our dispatch system, enhancing the reliability and responsiveness of our service. Admins can manage these settings within the app and may choose to disable background location access if they prefer not to participate in this feature.

Processing Personal Information

We will only administer personal information in accordance with a lawful basis. When we process personal information, including background location data, at least one of the following must be applicable:

• Consent: The processing follows your giving of clear consent for us to process your personal information.

• Contract: The processing is necessary for a contract we have with you or because we have asked you to take specific steps before entering into a contract.

• Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).

• Vital Interests: The processing is necessary to protect someone's life.

• Public Task: The processing is necessary to for us to perform a task in the public interest or for our official functions and the task or function has a clear basis in law.

• Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is good reason to protect your personal information which overrides those legitimate interests.

Your Information Rights

We are committed to ensuring any information we process is correct and up to date. It is your obligation to make us aware of any changes to your personal information.

• Right To Be Informed: We must tell you how we use your information and this is the purpose of this privacy notice.

• Right To Request Access: You have the right to access the information we hold on you. To do so, you should make a "Subject Access Request". It may be accessed at no cost and will be provided within 30 days of your request.

• Right To Request Correction: If any information we hold about you is incomplete or inaccurate you are able to require us to correct it.

• Right To Request Erasure: If you would like us to stop processing your information, you possess the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it.

• Right To Object: In situations where we are relying on a legitimate interest (or those of a third party) you have the right to object to the way we use your information where we are using it.

• Right To Portability: You may transfer the information we hold on you for your own purposes.

Where consent has been given to use information, an additional unrestricted right to withdraw consent at any time is available. Withdrawing consent means we will cease processing the information consent was given on without any resultant consequence. We may however, in some circumstances, continue using the information where so permitted by having a legitimate reason.

If you wish to exercise any of your above rights, please write to Customer Support, iRydo Ltd at iRydo Ltd, Quatro House Lyon Way, Frimley, Camberley, England, GU16 7ER. or alternatively you can email to: support@irydo.com.